Food packages
food packages
Need Help?
FAQs
Got questions about our food package? Check out our frequently asked questions below. If you need further assistance or have additional inquiries, don’t hesitate to get in touch with our customer service team. We’re here to help make your experience at Ultra World unforgettable!
Do you offer food options at Ultra World?
Yes, we offer convenient food packages for our guests. While we do not have a kitchen on-site, we partner with surrounding restaurants to provide delicious meals for our visitors.
How does the food package work?
Our food package allows guests to pre-order meals from our partnering restaurants. Simply inform our staff of your food preferences and dietary requirements when booking your visit, and we’ll arrange for your meals to be ready upon your arrival.
Why should I book the food package in advance?
We advise guests to book the food package in advance to allow our partnering restaurants sufficient time to prepare your meals. Booking ahead ensures a seamless dining experience during your visit to Ultra World.
How can I order food packages at Ultra World?
- Food combo packages Combo A- Combo D) must be pre-booked at least 30 minutes in advance.
- Platters (Platter A & B) require 24-hour pre-booking and cannot be ordered as walk-in items.
Can I purchase food combos as walk-in orders?
Yes, you can purchase food combos as walk-in orders. Please allow at least 30 minutes for preparation, as we rely on restaurants to provide us with the food.
Are prices inclusive of service fee?
Yes, all displayed prices include a service fee for your convenience.
Do I need to inform Ultra World Team about any allergies or dietary restrictions?
Yes, for your safety, please inform the Ultra World Team of any allergies or dietary restrictions at the time of booking. This information will be shared with our partnering restaurants.
Can I rely on the images displayed for food packages?
The images are for illustration purposes only and may not depict actual food items included in the packages.
Can Ultra World modify or terminate food packages without prior notice?
Yes, Ultra World reserves the right to modify or terminate food packages at any time without prior notice.
Disclaimer:
While we strive to provide the best possible service and experience for our guests, please be aware of the following:
- Ultra World collaborates with a variety of reputable restaurants to offer a diverse selection of food packages.
- We rely on our partnering restaurants for the preparation and delivery of food items included in our packages.
- Despite our best efforts, we cannot guarantee the availability of specific menu items or the accuracy of allergen information provided by partnering restaurants.
- Guests are responsible for informing the Ultra World Team of any allergies or dietary restrictions at the time of booking. However, we cannot guarantee the complete elimination of allergens or cross-contamination.
- Ultra World reserves the right to modify or terminate food packages at any time without prior notice. We will endeavor to communicate any changes promptly to affected guests.
By booking a food package with Ultra World, guests acknowledge and accept the terms and conditions outlined above.
For further inquiries or assistance, please contact our customer service team.
Thank you for your understanding.