Rules & Regulations
Rules & Regulations
1. Safety first
- Your safety is our priority. Please follow all posted safety guidelines and instructions from Ultra World staff.
- Use equipment and facilities as intended, and report any malfunctions or concerns immediately.
2. Grip socks requirement
- All guests are required to wear grip socks while participating in activities. These can be purchased at the entrance.
3. Age and Height Restrictions:
- Certain activities may have age or height requirements. Please check posted signs or ask our staff for details.
4. Parental responsibility
- Parents or guardians are responsible for supervising their children at all times.
- Ensure that children adhere to safety guidelines and use equipment properly.
5. health & medical conditions
- Guests with pre-existing medical conditions or injuries should consult with a healthcare professional before participating in certain activities.
6. Follow staff instructions
- Follow instructions provided by Ultra World staff. They are here to ensure your safety and a positive experience for all guests.
7. No outside food or drinks
- Outside food and drinks are not allowed. Enjoy our onsite amenities and refreshments.
8. Respect others
- Treat fellow guests and staff with respect. Any form of harassment or disruptive behaviour will not be tolerated.
9. Cleanliness & Hygiene
- Help us maintain a clean and hygienic environment by disposing of trash properly.
10. Photography & videography
- Respect the privacy of others. Do not take photos or videos without permission from those involved.
11. Emergency Procedures
- Familiarize yourself with emergency procedures posted throughout Ultra World. In case of an emergency, follow staff instructions and evacuation routes.
12. Special Events & Promotions
- Additional rules may apply during special events or promotions. Check for posted information or inquire with staff.
By entering Ultra World, you agree to abide by these rules and regulations. Failure to comply may result in expulsion from the premises. We appreciate your cooperation in creating a safe and enjoyable experience for all visitors. Thank you for choosing Ultra World – where adventure meets responsibility!